Slack AI Assistants: Features & Pricing

What is Slack?

Slack is a conversational collaboration platform designed to keep teams and connected agents in a shared workspace. It centers work around channels that group people, apps, and conversations so context stays attached to projects and topics.

The product includes Slackbot, an AI assistant that can coordinate across connected apps and perform tasks inside channels to make team knowledge more actionable. Built-in AI features and enterprise search aim to surface information and turn it into next steps rather than just answers.

Slack supports synchronous and asynchronous communication with messaging, channels, and huddles for quick audio and video conversations. Huddles include AI-assisted notes to reduce manual meeting follow-up.

Automation and low-code workflows let teams build routine processes by click or code, and task lists and templates help manage projects from inside conversations. The platform is extensible with a marketplace of apps and integrations so external tools and data sources appear inside Slack.

Slack Features

Channels for focused work

Channels provide a structured space to organize teams and topics so conversations and files stay connected to relevant work. They can include people, AI assistants, and external partners to keep context and decisions visible across the team.

Slackbot and embedded AI agents

Slackbot acts as an AI teammate that can coordinate across connected apps and agents and function inside channels so one person’s answer can be shared by the whole team. Built-in AI features are presented as capable of turning company context into actions and making connected apps smarter.

Huddles for quick audio and video collaboration

Huddles provide an integrated audio and video option for situations where conversation is faster than typing, and Slack pairs meetings with AI tools to capture notes and make meetings more actionable. This reduces the manual work of capturing outcomes after a quick call.

Automation, workflows and task lists

Anyone can build automations in Slack either by clicking or by coding, which makes it possible to automate recurring stand-ups, approvals, and project updates. Task lists and templates integrate with conversations so tracking, approvals, and completion can happen without switching tools.

Platform and integrations

Slack’s platform is built to connect a wide range of third-party tools so data and workflows from those services are available within conversations. The marketplace and developer tools let teams extend Slack to surface content and actions from tools they already use.

Conversational CRM and sales workflows

Slack offers CRM capabilities that let teams capture contacts and manage deals directly from conversations, leveraging Slackbot to surface context and next steps. This approach aims to keep sales-related activity inside channels and connected to the broader team discussion.

Slack